Sales Enablement Trainer

Snap Inc.
Los Angeles, CA
Posted 3 years ago

We’re looking for a Sales Enablement Trainer to join Team Snapchat! As part of the Sales Operations team, you will develop and deliver world-class learning programs that uplevel capabilities for our Global Sales team, enhance sales culture, and improve sales productivity. As a core part of our Sales Enablement team, this role will focus on leading sales training design, development and delivery to bring out the best in our Sales team and ensure individuals are equipped with the knowledge to be successful and drive revenue growth. Working from our Santa Monica headquarters, you’ll collaborate with a variety of teams within Snap (including Sales, Product Marketing, Operations and Executive Leadership teams), along with vendors and external consultants.

What You’ll Do

  • Spearhead world-class Onboarding program paths, across multiple channels and roles, for our global Sales organization
  • Coordinate with multiple internal groups to leverage expertise in design and delivery of content
  • Maintain a curation mindset to distill a high volume of information down to the most relevant and impactful learning points, provided in a way that resonates with the Sales team
  • Program manage onboarding paths, ensuring content is always current, timely and relevant
  • Leverage Learning Management Systems to effectively deploy, manage and measure sales training
  • Own the design, content and creation of the Snap Sales Onboarding Program and continuous improvement efforts
  • Develop end to end eLearning solutions to ramp new sales team members into their roles effectively
  • Adapt existing in-person content to produce creative, interactive eLearning experiences
  • Incept and prioritize new training strategies and Sales Enablement initiatives

Minimum Qualifications

  • 5+ years of experience in Sales, Sales Enablement, Learning & Development, Sales Operations, Product Marketing or related field
  • Bachelor’s degree in a business, marketing, communications, or related field
  • Experience working in the tech, media or digital advertising industry
  • Experience developing learning modules and creating interactive eLearning courses without additional support from start to finish – using authoring tools and/or video/audio production tools, which yield interaction and response data through SCORM (or an approximate language)
  • Involvement in creating Enablement materials for a professional environment (e.g., job-aids, quick-start guides, demos, worksheets, blogs, podcasts, articles, workflows, decision trees, proficiency trackers, etc.)
  • Familiarity with installing Enablement-related accountability and measurement (e.g., pre/post surveys, knowledge checks, rubric scorecards, written or verbal certifications)
  • Experience with adapting information from a variety of sources, without requiring past knowledge or background on the topic
  • Experience in designing and delivering classroom (ILT) and webinar (vILT) courses
  • Strong project management experience, with an ability to evaluate and re-prioritize rapidly and deliver results as part of a team and/or as an individual contributor

Preferred Qualifications

  • Organized and able to manage and deliver multiple tasks efficiently, effectively and on time in a metrics based organization
  • Excellent writing, editing, oral and interpersonal communication skills
  • Excellent technical writing skills, including the ability to translate difficult technical concepts into lay-terms
  • Experience administering LMS systems and tools that help scale programs globally across large teams
  • Deep subject matter expertise with digital media and programmatic advertising
  • Demonstrated understanding of sales and support roles, and a commitment to strengthening the sales process with knowledge, creativity and empathy
  • A track record of developing impact-focused, metrics-driven approaches to evaluate programs
  • Strong organization skills that help you manage priorities, coordinate across multiple stakeholders, and work under tight deadlines
  • Exceptional interpersonal skills to collaborate with numerous cross-functional teams
  • Instinct to initiate and drive projects to completion with minimal guidance
  • An operational mindset towards executing against objectives, both tactically and strategically
  • Adaptive and rapid learner with a hunger for new information and the drive to put it in action
  • Good blend of technical and creative dexterity